Is the Walmart Order Confirmation Scam real or a scam?

This is a confirmed scam. Do not click any links, do not provide personal information, and do not send money. This is a phishing scam that impersonates Walmart.

What should I do if I received the Walmart Order Confirmation Scam?

Do not respond or click any links. Block the sender, report the message as spam, and delete it. If it came via text message, forward it to 7726 (SPAM).

What if I already fell for the Walmart Order Confirmation Scam?

Change your passwords immediately, contact your bank if you shared financial information, place a fraud alert on your credit, and file a report with the FTC at ReportFraud.ftc.gov.

How do I report the Walmart Order Confirmation Scam?

Report it to the FTC at ReportFraud.ftc.gov, the FBI's Internet Crime Complaint Center (IC3) at ic3.gov, and your local law enforcement. If it impersonated a specific company, report it to that company as well.

Walmart Order Confirmation Scam: Is It a Scam?

High Prevalence Type: Phishing Impersonates: Walmart

Yes, this is a scam. Do not click any links or provide personal information.

Scammers send fake Walmart order confirmation emails for expensive items you never purchased, hoping you will click a link or call a number to dispute the charge. The goal is to steal your login credentials or financial information.

How This Scam Works

You receive an email thanking you for a large Walmart order, often for electronics like a laptop or TV. The email includes a fake order number and shipping details. A link to 'Cancel Order' or 'Dispute This Charge' takes you to a fake Walmart login page that harvests your credentials. Some versions include a phone number instead, connecting you to scammers who request your personal and financial details to 'process the cancellation.'

Red Flags to Watch For

Order for an item you never purchased
Sender email is not from walmart.com
Cancel or dispute link goes to a non-Walmart website
No matching order in your actual Walmart account
Email asks for personal or payment information to cancel

Example Scam Messages

Subject: Your Walmart Order #WM-83920145 Has Shipped Thank you for your purchase! Item: Apple MacBook Pro 16" - $1,299.99 Shipping: Express (arrives in 2 days) Shipping Address: 445 Oak Drive, Tampa, FL Didn't place this order? Cancel immediately here: walmart-orders-support.com/cancel --- Subject: Walmart - Order Confirmation $899.99 Your order for Samsung 65" QLED TV has been confirmed. If you did not authorize this purchase, call 1-844-555-0128 within 2 hours to cancel before shipment.

What to Do If You Received This

Do not click any links in the email
Log in to your Walmart account at walmart.com to check orders
Check your bank statement for any actual charges
Forward the email to [email protected]
Delete the email

What to Do If You Fell For It

Change your Walmart account password immediately
Change passwords on other accounts using the same credentials
Contact your bank if you shared financial information
Monitor your bank and credit card statements closely
Consider placing a fraud alert on your credit reports

How to Report This Scam

Forward phishing emails to [email protected]
Report to the FTC at ReportFraud.ftc.gov
File a complaint with FBI IC3 at ic3.gov
Forward scam texts to 7726 (SPAM)

Last updated: February 10, 2026