Is the FedEx Delivery Scam real or a scam?

This is a confirmed scam. Do not click any links, do not provide personal information, and do not send money. This is a sms phishing scam that impersonates FedEx.

What should I do if I received the FedEx Delivery Scam?

Do not respond or click any links. Block the sender, report the message as spam, and delete it. If it came via text message, forward it to 7726 (SPAM).

What if I already fell for the FedEx Delivery Scam?

Change your passwords immediately, contact your bank if you shared financial information, place a fraud alert on your credit, and file a report with the FTC at ReportFraud.ftc.gov.

How do I report the FedEx Delivery Scam?

Report it to the FTC at ReportFraud.ftc.gov, the FBI's Internet Crime Complaint Center (IC3) at ic3.gov, and your local law enforcement. If it impersonated a specific company, report it to that company as well.

FedEx Delivery Scam: Is It a Scam?

Very High Prevalence Type: SMS Phishing Impersonates: FedEx

Yes, this is a scam. Do not click any links or provide personal information.

Scammers send fake FedEx delivery notifications by text or email claiming a package could not be delivered and requires you to reschedule or pay a small fee. The links lead to phishing sites designed to steal your personal and financial details.

How This Scam Works

You receive a text or email stating that a FedEx package is waiting for delivery and you need to update your address or pay a small redelivery fee. The link takes you to a site mimicking the FedEx website. It asks for your name, address, and credit card to cover a fee of $1 to $3. The scammers use this to steal your credit card number. Some variants install malware on your phone when you click the link.

Red Flags to Watch For

Text comes from a random phone number, not FedEx
Tracking number does not work on fedex.com
Request for payment to release or redeliver a package
URL is not fedex.com (common fakes: fedex-delivery.info, fed-ex-track.com)
You are not expecting a package

Example Scam Messages

Text: FedEx: Your package #FX8294017 could not be delivered due to incomplete address. Schedule redelivery: fedex-redeliver.com/track --- Text: FedEx: We attempted delivery of your parcel today. A $2.99 redelivery fee is required. Pay now: fedex-schedule.info/pay --- Text: Your FedEx shipment is on hold. Update delivery preferences here: track-fedex-pkg.com/update

What to Do If You Received This

Do not click any links in the message
Track packages only at fedex.com using your tracking number
FedEx does not charge fees via text to redeliver packages
Delete the message

What to Do If You Fell For It

Contact your bank to report the compromised card
Request a new credit card number
Monitor your statements for unauthorized charges
If you installed anything, run an antivirus scan on your device
Change passwords if you entered login credentials

How to Report This Scam

Report to FedEx at [email protected]
Report to the FTC at ReportFraud.ftc.gov
File a complaint with FBI IC3 at ic3.gov
Forward scam texts to 7726 (SPAM)

Last updated: February 10, 2026