Is the Disney Plus Account Scam real or a scam?

This is a confirmed scam. Do not click any links, do not provide personal information, and do not send money. This is a phishing scam that impersonates Disney+.

What should I do if I received the Disney Plus Account Scam?

Do not respond or click any links. Block the sender, report the message as spam, and delete it. If it came via text message, forward it to 7726 (SPAM).

What if I already fell for the Disney Plus Account Scam?

Change your passwords immediately, contact your bank if you shared financial information, place a fraud alert on your credit, and file a report with the FTC at ReportFraud.ftc.gov.

How do I report the Disney Plus Account Scam?

Report it to the FTC at ReportFraud.ftc.gov, the FBI's Internet Crime Complaint Center (IC3) at ic3.gov, and your local law enforcement. If it impersonated a specific company, report it to that company as well.

Disney Plus Account Scam: Is It a Scam?

Medium Prevalence Type: Phishing Impersonates: Disney+

Yes, this is a scam. Do not click any links or provide personal information.

Scammers send emails claiming your Disney+ subscription has been suspended or your payment failed, urging you to update your billing information. The phishing link captures your Disney+ login and credit card details.

How This Scam Works

You receive an email with Disney+ branding stating your account has been suspended due to a billing issue. The email urges you to click a link to update your payment method. The fake site asks for your Disney+ email and password, then requests credit card details to 'reactivate' your account. Scammers then sell the stolen Disney+ credentials online and use your credit card for fraudulent purchases.

Red Flags to Watch For

Sender email is not from disneyplus.com or disney.com
Threats of permanent account deletion
Link URL does not point to disneyplus.com
Asks for full credit card details through an email link
Poor formatting compared to real Disney+ emails

Example Scam Messages

Subject: Disney+: Your subscription has been suspended Dear Subscriber, We were unable to renew your Disney+ subscription because your payment method was declined. Your account has been suspended. Update your payment information within 48 hours to avoid permanent account closure. Reactivate Account: disneyplus-billing.com/update --- Text: Disney+: Your account will be closed due to a payment issue. Update now: disneyplus-renew.info/billing

What to Do If You Received This

Do not click links in the email
Log in at disneyplus.com directly to check your account
Manage billing through the Disney+ app or website only
Forward phishing emails to [email protected]
Delete the email

What to Do If You Fell For It

Change your Disney+ password immediately
Change passwords on any accounts using the same credentials
Contact your bank about the compromised card
Check your Disney+ account for unauthorized profile changes
Monitor your bank statements

How to Report This Scam

Report to Disney+ at help.disneyplus.com
Report to the FTC at ReportFraud.ftc.gov
File a complaint with FBI IC3 at ic3.gov
Forward scam texts to 7726 (SPAM)

Last updated: February 10, 2026