Brushing Scam: Is It a Scam?
Brushing scams involve receiving packages you never ordered, typically cheap lightweight items from overseas sellers. The sellers use your address to create fake verified purchase reviews, boosting their product rankings on Amazon and other platforms.
How This Scam Works
An overseas seller obtains your name and address, often from data breaches or public records. They ship you a cheap item like seeds, jewelry, or phone accessories and then post a fake five-star review in your name as a 'verified purchase.' This boosts their product in search rankings. While receiving free items might seem harmless, it means your personal information is in the hands of unknown parties. In some cases, the packages contain QR codes that lead to phishing sites when scanned. The broader concern is that your data is being used without your consent.
Red Flags to Watch For
- Receiving packages you did not order
- Items are cheap, lightweight, and often from overseas
- No return address or sender information
- Package includes a QR code asking you to scan for a 'gift' or 'prize'
- Items arrive from Amazon, AliExpress, or Wish with no matching order
Example Scam Messages
What to Do If You Received This
- You can legally keep the items; you are not obligated to return or pay for them
- Do not scan any QR codes included in the package
- Check your Amazon and other marketplace accounts for unauthorized access
- Change your passwords if you suspect an account breach
- Consider where your address may have been exposed in a data breach
What to Do If You Fell For It
- If you scanned a QR code, run a security scan on your device
- Change passwords if you entered any credentials
- Contact your bank if you entered payment information
- Report any unauthorized reviews posted in your name
How to Report This Scam
- Report to Amazon at amazon.com/gp/help/customer/display.html (search for 'report brushing')
- Report to the FTC at ReportFraud.ftc.gov
- Report to the marketplace where the item may have been purchased
- Consider reporting to USPS if items arrive by mail
Last updated: February 10, 2026