Is the AT&T Account Scam real or a scam?

This is a confirmed scam. Do not click any links, do not provide personal information, and do not send money. This is a sms phishing scam that impersonates AT&T.

What should I do if I received the AT&T Account Scam?

Do not respond or click any links. Block the sender, report the message as spam, and delete it. If it came via text message, forward it to 7726 (SPAM).

What if I already fell for the AT&T Account Scam?

Change your passwords immediately, contact your bank if you shared financial information, place a fraud alert on your credit, and file a report with the FTC at ReportFraud.ftc.gov.

How do I report the AT&T Account Scam?

Report it to the FTC at ReportFraud.ftc.gov, the FBI's Internet Crime Complaint Center (IC3) at ic3.gov, and your local law enforcement. If it impersonated a specific company, report it to that company as well.

AT&T Account Scam: Is It a Scam?

High Prevalence Type: SMS Phishing Impersonates: AT&T

Yes, this is a scam. Do not click any links or provide personal information.

Scammers send fake AT&T text messages and emails about overdue bills, account suspensions, or free device upgrades to trick you into clicking phishing links or calling fake support numbers.

How This Scam Works

You receive a text or email claiming your AT&T account has an overdue balance, suspicious activity, or is eligible for a free upgrade. The link leads to a fake AT&T login page that captures your account credentials. With your AT&T login, scammers can access your account to initiate a SIM swap, port your number to another carrier, or make unauthorized changes. Some versions offer a free iPhone to lure clicks.

Red Flags to Watch For

Message comes from a random number, not an official AT&T short code
Link does not go to att.com
Threatens immediate account suspension
Offers a free device upgrade via text link
Asks for your AT&T PIN or full Social Security number

Example Scam Messages

Text: AT&T Alert: Your account has an overdue balance of $127.43. Service will be interrupted today unless paid: att-billing-pay.com/overdue --- Text: AT&T: You are eligible for a FREE iPhone 16 Pro upgrade! Claim before offer expires: att-upgrade-offer.com/claim --- Text: AT&T Security: Unusual activity detected on your account. Verify your identity: att-account-verify.com/secure

What to Do If You Received This

Do not click any links
Log in to your AT&T account at att.com to check your bill
Call AT&T directly at 611 from your AT&T phone
AT&T will not threaten instant disconnection via text
Delete the message

What to Do If You Fell For It

Change your AT&T account password and PIN immediately
Add extra security to your AT&T account (call 611)
Check for unauthorized SIM changes or number ports
Change passwords on accounts linked to your phone number
Consider freezing your credit if personal details were shared

How to Report This Scam

Forward suspicious texts to 7726 (SPAM)
Report to AT&T at att.com/reportfraud
Report to the FTC at ReportFraud.ftc.gov
File a complaint with FBI IC3 at ic3.gov

Last updated: February 10, 2026