Tile Data Breach
| Company | Tile / Life360 |
|---|---|
| Breach Date | June 1, 2024 |
| Disclosure Date | June 11, 2024 |
| Records Affected | Undisclosed |
In June 2024, Life360 confirmed that its subsidiary Tile, maker of Bluetooth tracking devices, suffered a data breach. A hacker gained access to an internal customer support platform using stolen admin credentials and extracted customer data.
What Happened
A hacker obtained credentials belonging to a former Tile employee, likely through a previous credential theft. Using these credentials, the attacker accessed multiple Tile internal tools including a customer support platform. The hacker was able to query customer data by phone number, email address, or device ID. The attacker also accessed an internal tool that processes law enforcement data requests for location data. Life360 stated that the stolen data did not include Tile tracker location data, and the hacker attempted to extort Life360 for payment.
What Data Was Exposed
- Full names
- Physical addresses
- Email addresses
- Phone numbers
- Tile device identification numbers
Who Is Affected
Tile customers whose information was queried through the compromised support platform were affected. The exact number of affected individuals was not disclosed by Life360. Anyone who registered a Tile device with their personal information may be at risk.
How to Check If You Were Affected
Life360 stated they would notify affected customers. Check your email for breach notifications from Tile or Life360. If you have a Tile account, log in and review your account security settings. Contact Life360 support if you have concerns about your data.
What You Should Do Now
- Change your Tile and Life360 account passwords
- Enable two-factor authentication on your Life360 account
- Be cautious of phishing attempts referencing your Tile device
- Monitor your email and phone for suspicious communications
- Be alert for social engineering attempts using your personal details
Last updated: February 10, 2026