Ticketmaster Data Breach

CompanyTicketmaster / Live Nation
Breach DateApril 2, 2024
Disclosure DateMay 28, 2024
Records Affected560 million

In May 2024, the hacking group ShinyHunters claimed to have stolen 1.3 terabytes of data from Ticketmaster, affecting approximately 560 million customers. The breach was linked to an attack on Ticketmaster's Snowflake cloud storage account.

What Happened

Hackers from the group ShinyHunters accessed Ticketmaster's Snowflake cloud database using stolen credentials. The group listed the stolen database for sale on a hacking forum for $500,000. Live Nation, Ticketmaster's parent company, confirmed the breach in an SEC filing on May 31, 2024. The attack exploited the lack of multi-factor authentication on Ticketmaster's Snowflake account, allowing attackers to use previously compromised credentials to access the data warehouse.

What Data Was Exposed

  • Full names
  • Email addresses
  • Phone numbers
  • Mailing addresses
  • Partial payment card details (last four digits, expiration dates)
  • Order history and ticket purchase details

Who Is Affected

Approximately 560 million Ticketmaster customers worldwide were affected. If you purchased tickets through Ticketmaster or created an account on their platform, your data may have been compromised.

How to Check If You Were Affected

Ticketmaster sent notification emails to affected customers. Check your email (including spam folders) for communications from Ticketmaster about the breach. You can also check HaveIBeenPwned.com to see if your email appears in the breach dataset.

What You Should Do Now

Last updated: February 10, 2026