Ticketmaster Data Breach
| Company | Ticketmaster / Live Nation |
|---|---|
| Breach Date | April 2, 2024 |
| Disclosure Date | May 28, 2024 |
| Records Affected | 560 million |
In May 2024, the hacking group ShinyHunters claimed to have stolen 1.3 terabytes of data from Ticketmaster, affecting approximately 560 million customers. The breach was linked to an attack on Ticketmaster's Snowflake cloud storage account.
What Happened
Hackers from the group ShinyHunters accessed Ticketmaster's Snowflake cloud database using stolen credentials. The group listed the stolen database for sale on a hacking forum for $500,000. Live Nation, Ticketmaster's parent company, confirmed the breach in an SEC filing on May 31, 2024. The attack exploited the lack of multi-factor authentication on Ticketmaster's Snowflake account, allowing attackers to use previously compromised credentials to access the data warehouse.
What Data Was Exposed
- Full names
- Email addresses
- Phone numbers
- Mailing addresses
- Partial payment card details (last four digits, expiration dates)
- Order history and ticket purchase details
Who Is Affected
Approximately 560 million Ticketmaster customers worldwide were affected. If you purchased tickets through Ticketmaster or created an account on their platform, your data may have been compromised.
How to Check If You Were Affected
Ticketmaster sent notification emails to affected customers. Check your email (including spam folders) for communications from Ticketmaster about the breach. You can also check HaveIBeenPwned.com to see if your email appears in the breach dataset.
What You Should Do Now
- Change your Ticketmaster password immediately
- Change passwords on any other accounts using the same credentials
- Monitor your bank and credit card statements for unauthorized charges
- Enable two-factor authentication on your Ticketmaster account
- Be cautious of phishing emails posing as Ticketmaster
- Consider placing a fraud alert on your credit reports
Last updated: February 10, 2026