MoneyGram Data Breach
| Company | MoneyGram |
|---|---|
| Breach Date | September 20, 2024 |
| Disclosure Date | October 7, 2024 |
| Records Affected | Undisclosed |
In September 2024, MoneyGram International suffered a cyberattack that took its systems offline for several days and exposed sensitive customer data. The attack disrupted money transfer services worldwide and compromised personal and financial information of customers.
What Happened
On September 20, 2024, MoneyGram detected unauthorized access to its systems that forced the company to take services offline. The outage lasted several days, preventing customers from sending or receiving money transfers globally. MoneyGram later confirmed that the attacker accessed customer data between September 20 and 22, 2024. The attack was reportedly facilitated through a social engineering attack on MoneyGram's IT help desk using an impersonated employee. The incident affected MoneyGram's global operations and the company worked with CrowdStrike to investigate.
What Data Was Exposed
- Full names
- Phone numbers and email addresses
- Postal addresses
- Dates of birth
- Social Security numbers (for some customers)
- Government-issued identification documents (driver's licenses, passports)
- Utility bills used for identity verification
- Bank account numbers
- MoneyGram Plus Rewards numbers
- Transaction details (dates, amounts, recipients)
Who Is Affected
MoneyGram customers who provided personal information or identification for money transfer services were affected. The exact number of affected individuals was not publicly disclosed. Customers who sent or received money transfers and provided government-issued ID for verification are most at risk.
How to Check If You Were Affected
MoneyGram sent notification letters to affected customers. If you used MoneyGram services and provided identification or personal data, contact MoneyGram directly or visit their website for breach-related updates. Check HaveIBeenPwned.com to see if your email appears in the breach data.
What You Should Do Now
- Place a credit freeze with all three credit bureaus
- Monitor bank accounts linked to MoneyGram transactions
- Change your MoneyGram account password and Plus Rewards PIN
- Watch for identity theft using your government-issued ID
- Report any suspected fraud to your state attorney general
- Enroll in the identity protection services offered by MoneyGram
- Be alert for scam calls or messages referencing your money transfers
Last updated: February 10, 2026